Yesterday and today we suffered some IT disruption. If you e-mailed us during that period, your e-mail may not have got through, so if you have not received a reply, please re-send your e-mail and we will respond immediately.
A High Street specialist shop - with Internet prices!
A real 'bricks and mortar' shop, with one of the biggest audio websites in the UK
Home Cinema and HiFi specialists for 29 years
Staffed by enthusiasts, offering unlimited, free, friendly advice
Ultra-low 'internet' prices on a huge range of top brands
Free overnight courier delivery to your home or work*
Choose your own delivery date*
Shop open six days a week, including Bank Holiday Mondays
Comfortable listening room
E-mails answered up until midnight (from our homes!)
Ultra-secure payment system for credit and debit cards
PayPal and Amazon Checkout payment options, too
Recommended cable bundle options on most systems - to make life easy!
Free Creative Audio 'Tricks of the Trade' guides with most systems
Free two year warranties on most products
Our phones are staffed by real people not machines - no queues, no star-phone system and no premium charges!
 
* Terms and conditions apply.

NB We do not offer interest free credit, because if we did, we would have to put our prices up, to cover the costs. We would suggest that customers who wish to snap up one of our Hot Deals and pay for it on interest free credit, should take advantage of one of the many credit card deals offering this facility.


Charity Statement


They say you can't build a different world with indifferent people.

At Creative Audio we like to think of ourselves as the acceptable face of capitalism! Yes we are a highly successful commercial enterprise, but that doesn't mean to say that we shouldn't take our social responsibilities equally seriously. Sure, we pay a great lump of tax every year, but increasingly I can't help feeling that this is not being spent in the way we would like it to be spent. It seems to me that 'Government Money' is often squandered, leaving unquestionably good causes underfunded.

For those reasons we are proud to say that over the last few years, Creative Audio has supported the following excellent organisations:

Shropshire Air Ambulance
World Cancer Research Fund
Macmillan Cancer Relief
Shrewsbury Hospital
The Woodland Trust
Shrewsbury Girl Guides
(I'm saying nothing!)
Shrewsbury Scouts
Guide Dogs for the Blind
Wolf Watch UK
(one of our customers runs this 100 acre sanctuary for wolves, otters, bats and polecats etc - as featured on ITV's' This Morning' programme recently) see: www.wwuk.org
Sports Relief
Oxfam
Diabetes Research and Wellness Foundation
Children in Need
Multiple Sclerosis Society
Lingen Davies Cancer Centre Appeal
1st Monkmoor Scout & Guide Group
RSPB
Revive, Shrewsbury
Severn Hospice
Age Concern
RNLI
The Cats Protection League
(I blame my daughter for this one!)

WARNING: Unfortunately businesses (and individuals) are often targeted by hoax charities. To investigate the legitimacy of any charity, simply go to
www.charity-commission.gov.uk/registeredcharities/number.asp where you can immediately check the registered charity number. A genuine registered number will either be a 6 figure number beginning with 2,3,5,6,7,8 or 9 or a 7 figure number beginning with 1.

Recycling Statement


As you get older you start to question things.


You question whether a politician can ever be completely honest. You question whether you are the only sane person behind a steering wheel. And you question why it isn't legal to murder somebody who uses a mobile phone during a film, in a cinema.

On a more global scale, you start to become aware of things that just didn't bother you when you were a youngster. One of the issues that is starting to bug me is how much waste our consumer-driven society produces.

Week in week out, thousands of huge refuse lorries collect tens of thousands of tons of waste from homes all over the UK and take it to.............well where do they take it to?! I presume to some massive hole in the countryside, or to a fume-belching incinerator. Two things strike me on a very simplistic level; firstly if we carry on producing waste at this rate, we're going to need a very big hole to put it all in. And secondly I wouldn't want to live next door to a land fill site or an incinerator, so why should anyone else have to?

What's criminal about the whole thing is that much of this waste is actually packaging that has only been used once. It could easily be recycled and used again (and again).

So that's what we're trying to do!

Shropshire County Council have introduced a recycling scheme for paper, glass and garden refuse. The latter is particularly innovative, because bags of garden waste are collected from householders, shredded, then rotted down to produce top quality compost, which is promptly sold back to the very householders who produced it in the first place! Providing that these schemes don't use up more energy than they reclaim, I can't see a reason for not supporting them.

We're trying to do our bit in the shop as well - we send out many mail order packages every day, each of which has to be double wrapped for security and protection. If you've received one of our packages, you may have noticed that we use plain brown cardboard, rather than a fancy custom printed box. That's because none of this packaging is new - it has been 'harvested' from other retail outlets all over Shrewsbury. Like us, these shops don't want to waste cardboard, so rather than just throwing it away, they give it to us!

On a similar note, we would ask our customers not to waste the expensive packaging provided by manufacturers. Please hold on to this custom made material, because if you ever have to return your equipment to us for service, there is no better protection than the original box. Many manufacturers won't accept units back for service at all, unless they are packed in their original boxes. Re-ordering boxes from them is both wasteful and expensive - best to be avoided!

I am also conscious of the fact that many of our accessories come ornately packed, in an attempt to raise their 'perceived value'. You may be interested to know that we are currently negotiating with several manufacturers to get these accessories delivered to us in bulk quantities without any packaging at all. Not only is this much more environmentally friendly, it also saves our customers money, because fancy packaging costs a fortune. For example, one of our £50 leads comes in a box that costs the manufacturer in question £5 a time. And guess what everyone does once they've bought the lead? Yep, throw the box straight in the bin! What an unnecessary waste.

Of course when you look at the 'big picture', all our steps amount to a mere drop in the ocean. However this problem is not going to go away and we all have to start somewhere!

I'd end by saying one final thing, and that is that there's very little point feeling smug taking your bottles back to Tesco's bottle bank, if you then go out and buy a cheap, off-the-shelf Hi-Fi that you know full well will fail in a couple of years. Environmentaly, it makes much more sense to buy equipment that will last for a resonable period of time before it ultimately goes the way of all things.

And that just happens to be exactly what we sell !

 

Money Laundering
In light of the recent changes in the law relating to money laundering, we regret that we can no longer accept cash payments of more than £10,000 from any individual or organisation.


Shop opening hours:
Monday to Saturday 9:30 - 5:30

Website hours:
24/7 (well almost!)

 

 

If you want to know even more about Creative Audio - click here (...but be prepared to be shown the holiday snaps!)